Morristown-Hamblen Patients and Visitors

Whether you are a patient, family member, caregiver, or visitor, we want to make your Morristown-Hamblen patient and visitor experience both comfortable and convenient. If you have questions or concerns, please don’t hesitate to ask your nurse or another staff member. You can also contact our patient representative at 423-492-5414.

Your safety and quality of care are our top priorities. We are accredited by The Joint Commission, an independent agency dedicated to high-performance standards in healthcare organizations. Our accreditation affirms our tradition of excellence and ongoing dedication to quality care.

Morristown-Hamblen Healthcare System is a proud member of Covenant Health, the region’s top-performing health care network. The health system includes about 1,500 licensed beds, nearly 11,000 employees, and more than 1,500 affiliated physicians. Covenant Health’s services include acute care hospitals, outpatient facilities, physician clinics, home care, and specialized care in cancer, rehabilitation and behavioral health.

Patient Satisfaction

Patient Satisfaction is extremely important to us. We administer patient satisfaction surveys with the assistance of Professional Research Consultants (PRC), a nationally recognized leader in the Patient Satisfaction Survey process. PRC provides national databases of comparative satisfaction information and enables its clients to benchmark their results with peer organizations.

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